What is Microsoft 365 Copilot and How to Use It - No Jitter
On November 1, 2023, Microsoft 365 Copilot became generally available to enterprise customers. Copilot works within the Microsoft 365 apps and content in Microsoft Graph, such as emails, …
The Leading UCaaS Providers of 2024 - No Jitter
Oct 23, 2023 · According to Omdia analysts, at the end of 2022 there were approximately 102 million UCaaS lines currently in use globally. These lines include Microsoft Teams, Zoom, …
Microsoft Debuts Dynamics Contact Center, a Copilot-First CCaaS
Jun 4, 2024 · Today, Microsoft announced Microsoft Dynamics Contact Center.The standalone contact center as a service (CCaaS) solution is scheduled to enter general availability on July …
The Death of POTS? Not Quite, Here's Why - No Jitter
ILECs have been supporting an aging copper network because of the Telecommunications Act of 1996. The result is that the ILECs have had to support and maintain this infrastructure in the …
No Jitter | Insight for the Connected Enterprise
Nov 25, 2024 · The recent event demonstrated the company’s successful strategy in targeting industry verticals, smoothing the way for virtual agents and navigating the business challenge …
Understanding Operator Connect for Microsoft Teams - No Jitter
May 27, 2021 · Operator Connect comes some way towards filling the gap between the two, allowing organizations to add and manage basic voice services through Microsoft, choose …
About No Jitter: Overview, Colleagues and Contacts
Enterprise communications decision-makers face an ever-changing environment, one in which technology is evolving rapidly and business/management challenges are proliferating.
Good Old POTS is Going Away. Is Your Organization Prepared?
Jan 13, 2022 · Plain Old Telephony Service (aka POTS), the legacy analog copper phone line, is going away. While this isn’t generally a business concern for human voice telephony (as …
Lisa Schmeiser - No Jitter
Lisa Schmeiser is the editor of No Jitter and Workspace Connect. Her tech journalism career spans more than two decades, from writing tech-hows through the 1990s to editorial positions …
Eliminating Ghost Calls in Your Contact Center - No Jitter
2. Regular Test Calls --Synthetic transactions are a common way to test Web applications and this methodology can be used in contact centers.On a commonly used toll-free number, every …