Overview Inbound call centers ensure that the queries of patients are handled efficiently and responded to in real-time about their bills and insurance thus making for a better experience at large for ...

Outsourcing software development has become a strategic move for businesses aiming to enhance efficiency, reduce costs, and access specialised expertise. Among the myriad of destinations, South Africa ...

Many consulting firms are now providing shared platforms to smaller GCCs, helping them reduce costs and concentrate on their ...

The UK accounting industry stands at the crossroads of unprecedented change. With rising employment costs, changing labour laws, and a growing shortage of ...

Outsourcing is a strategic business approach that allows companies to delegate specific tasks or services to external vendors ...

The change follows Healthscope’s decision to terminate its contract with Bupa, leaving members without cover at 38 private ...

As a leader in outsourcing, I have seen how offshore talent can allow you to access highly skilled professionals from regions ...

The country’s multibillion-dollar business process outsourcing sector could be the next victim of Philippine offshore gaming ...

Business agility and cost optimization are predominant to success nowadays, with companies constantly seeking different ways ...

An incredible digital solution is to move the business forward, but the core focus of the company is software development. It ...

EconoTimes is a global, independent publication that delivers comprehensive news, analysis, and insights on the economy, finance, and markets. Based in Korea, we offer a unique perspective on global ...

Sen. Risa Hontiveros bares that some government officials are allegedly coaching illegal Philippine offshore gaming operators ...