Insurance is verified through the central scheduling system that includes pre-registration and appointment confirmation for a ...

NICE Ltd. has struggled recently due to its CEO's retirement and geopolitical issues, but is on a recovery path. See why I ...

Get step by step guidance on the unique elements required for a call center business plan, including hiring, finances, and ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.

Expanded Food and Nutrition Education Program (EFNEP) is a free health and nutrition program. Each week you will cook and taste healthy foods, save money at the grocers, learn about food safety, and ...

Maryland lawmakers push for Justice Thurgood Marshall's school to be designated as a National Historic Site, preserving his legacy for future generations.

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced that Midea, a leading global technology company, uses Amazon Connect to achieve rapid and ...

The AI revolution may seem farfetched or unbelievable to some, especially to those who aren’t tech-savvy. However, call ...