TMCnet3h
ICMI's State of the Contact Center 2024 Report Finds 55% of Customer Management Professionals Expect Compensation Increases in the Next 12 Months
The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today unveils "The State of the Contact Center in ...
Columbus serial entrepreneur deploys AI to finally make customer support better
A Columbus-area serial entrepreneur's AI startup makes a "quantum leap" to realize his technological vision built over ...
CMS Wire1d
Google’s Customer Engagement Suite: CX Progress or Peril for Competition?
Google's release of Customer Engagement Suite with Google AI signals a strategic step to strengthen its position in the ...
Sounding The Alarm On The Effect Of Call Centers On American Medicine
A trend eroding the U.S. healthcare quality: centralizing administration functions away from the doctors offices where ...
Islander News2d
Key Biscayne Monday menu
Holiday season weekends tend to be busy and full of caloric-fun; let our our partner #tasteofkeybiscayne restaurants get you ...