Outside a shelter on Tuesday night, a handful of people lined up to take advantage of the overnight warming center as ...

In the USA, children with sickle cell disease increasingly survive into adulthood, leading to an expanding population of ...

Discover how call answering services enhance customer satisfaction, improve response time, and foster personalized ...

Get step by step guidance on the unique elements required for a call center business plan, including hiring, finances, and ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.

Expanded Food and Nutrition Education Program (EFNEP) is a free health and nutrition program. Each week you will cook and taste healthy foods, save money at the grocers, learn about food safety, and ...

Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced that Midea, a leading global technology company, uses Amazon Connect to achieve rapid and ...

The AI revolution may seem farfetched or unbelievable to some, especially to those who aren’t tech-savvy. However, call ...