Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

A Spotswood woman has created a unique phone call vetting system to protect seniors and the vulnerable from phone scammers.

The AI revolution may seem farfetched or unbelievable to some, especially to those who aren’t tech-savvy. However, call ...

"President Trump will deliver on his promise to stop the bureaucratic overstepping that occurs in many areas of the federal government, including the IRS," said Taylor Rogers, spokeswoman for the ...

The city offers extra homeless services during frigid temperatures, including a hotline to locate and transport individuals ...

Students at Front Range Community College now have a smooth path to transfer to Colorado State University through a new ...

Phil Sabatino, Charleston County's Facilities Management Director, was already working with HVAC companies to develop ...

Hunter Biden's connection to dad Joe Biden is well-documented, including the president's decision to grant his son a "full ...

Black Hills Energy is asking Colorado’s Public Utilities Commission to approve a $25.1 million electric rate hike, or $15 ...