The number of mental health calls that the Oklahoma City Police Department responded to was cut in half last year, with many ...

Insurance is verified through the central scheduling system that includes pre-registration and appointment confirmation for a ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

How ESPN's Katie George went from Assumption High School to Louisville volleyball to calling NCAA volleyball tournament Final ...

Get step by step guidance on the unique elements required for a call center business plan, including hiring, finances, and ...

Some say the holidays are the most wonderful time of the year. But for others, the hectic holiday season may be the most stressful.A ...

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

HHS had moved to rebid the pricey 1-800-MEDICARE call center contract but attached new labor-friendly provisions. GOP leaders ...